Corporate Workplace Practice - Sensitivity Training Module
Many of you are approaching the age where you are starting or finishing college. Soon enough, it will be time for you to enter the corporate world. The world is a very diverse place, and as such, it brings people from all walks of life. People of different cultures, races, colors, religions, sexual orientation, and etc. exist in corporate spaces. Therefore, it is important to learn to treat everyone with respect.
I know these may be a bit difficult, but I am going to give you some practice exercises so that you can be more prepared when it comes time to get your first corporate position.
1) Please select what is an appropriate complaint to bring to HR.
a) Ashley bumps into you in the hallway
b) Jake gives you a warm and friendly pat on the back
c) William hits you over the head with a wooden chair
d) All of the above
2) Which of the following is an appropriate situational response?
An irate customer walks in five minutes before closing. Do you:
a) Direct them to the active manager on duty
b) Kindly inform them of the store's hours of operation
c) Threaten to stab them as you chase them around the store with a flaming pitchfork
d) None of the above
3) Which of the following constitutes workplace harassment?
a) Jim taps you lightly, saying he needs help with something
b) Olive gives you a high-five, after doing a very difficult project together
c) You accidentally bump into David in the hallway, so he threatens physical harm to you and your immediate family
d) All of the above
I know these may be a bit difficult and hard to figure out, but hopefully these are helpful to you in the real world. Please leave your answers in the comments.
Thank you for tuning in, and comment below if you would like me to do a specialized lesson on a topic of your choice! :)
2. C (It was a ding-dong ditcher, so I had to chase him away somehow
3. B (She had hand sanitizer on her hand and it flew in my eye on impact)
Questions include things like:
Which of these should you not do following a car accident?
a) Call 999
b) Put your hazard lights on
c) Use the two cars as goalposts and have a game of truce football à la World War One
But perhaps that's the point. At a minimum it filters out people who can't read, and thus can not safely follow road instructions.
Nevertheless, I imagine there is quite a bit of fraud where people have someone take the test for them.
(D.
(D.
2. E (Pull down the garage shutter things in the store as soon as they are under it (you have those things in other places, right?)
3. E (Someone saying the Sp*rcle is better the JetPunk... That poor harassed Jeppy...)