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10 Usability Heuristics for User Interface Design
10 Usability Heuristics for User Interface Design by NIELSEN
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Last updated: November 28, 2025
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| First submitted | November 28, 2025 |
| Times taken | 5 |
| Average score | 100.0% | Report this quiz | Report |
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1. Visibility of System Status
The system should clearly show what is happening
The system should hide internal processes from users
The interface should avoid showing progress to reduce clutter
User actions should only be acknowledged at the end of a task
2. Match Between System and the Real World
Interfaces should use technical terminology to appear professional
Designs should prioritize futuristic metaphors over real-world language
Icons should be abstract rather than recognizable
The interface should use familiar words and concepts
3. User Control and Freedom
Users should not be allowed to undo mistakes to prevent misuse
The system should enforce strict workflows without exit options
Error states should require administrator intervention
Users should be able to undo or leave unwanted actions
4. Consistency and Standards
Terminology should vary to create a dynamic experience
Visual elements should change frequently to keep the interface fresh
Designers should invent new patterns to stand out from the competition
The design should follow familiar patterns and conventions
5. Error Prevention
The system should reduce or prevent user mistakes
Errors should be fixed after users encounter them
Users should handle error checking themselves
The interface should allow risky actions without warnings
6. Recognition Rather Than Recall
Interfaces should require users to memorize commands
Shortcuts should replace visible options entirely
Information should be hidden so users remember it
Options should be visible so users don’t need to remember things
7. Flexibility and Efficiency of Use
Customization should not be allowed because it complicates support
Interfaces should look and behave the same for beginners and experts
Advanced features should be hidden to avoid overwhelming users
The interface should support both beginners and experts
8. Aesthetic and Minimalist Design
Decorative elements should be added to make screens feel full
Interfaces should include as much information as possible
The design should show only relevant information
The interface should prioritize visual style over clarity
9. Help Users Recognize, Diagnose, and Recover from Errors
Errors should use technical codes instead of explanations
Error messages should be clear and helpful
The system should restart automatically when an error occurs
Error messages should be vague to avoid alarming users
10. Help and Documentation
Help documentation is unnecessary if users explore the system
Useful help should be easy to access when needed
Help content should be hidden deep in menus
Documentation should use complex language to be thorough
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