Hotel & Restaurant Terms - Statistics

General Stats
  • This quiz has been taken 46 times
  • The average score is 23 of 34
Answer Stats
Hint Answer % Correct
A guest without a reservation who turns up and requests a room. Walk-in
97%
A person who formulates and serves beverages behind the bar. Bartender
83%
A designated time when alcohol is served at a lower price to attract business. Happy hour
83%
A list of food and beverages offered to customers and the prices. Menu
83%
A very important customer who is well-known and deserves a special treatment. VIP
83%
An arrangement to have a room held for your use at a later time.
Booking / Reservation
80%
A guest that made a reservation, but does not turn up and does not cancel.
No show
80%
Booking rooms beyond the capacity of the hotel.
Overbooking
80%
Food that is prepared to take home with you. Take-out / Take-away
77%
Payment that a booking channel receives from a hotel for selling their services.
Commission
73%
International shorthand version of “passengers”, used by the travel industry. PAX
73%
A small portion of food or beverage taken before a meal to stimulate the appetite. Starter / Appetizer
73%
An individual arranging travel for individuals or groups on behalf of suppliers.
Travel agent
73%
Practice of ordering individual dishes from a menu in a restaurant. À la carte
70%
An alcoholic drink consisting of spirits mixed with other ingredients. Cocktail
70%
To give something away for free. Comp
70%
A charge for consuming guests own liquor is restaurants. Corkage
70%
Usually the heaviest, heartiest, and most complex or substantive dish on a menu. Main course
70%
One or more rooms available to accommodate guests.
Vacancy
70%
Plan where the host provides all three daily meals. Full board
67%
Head waiter who manages the public part, or "front of the house". Maître d'hôtel
67%
Generally, the second in command in a kitchen. Sous chef
67%
Person proficient in the art of preparing and pulling espresso-based beverages. Barista
63%
Head chef that leads and manages the kitchen of a restaurant or hotel. Chef de cuisine
60%
Highly skilled professional cook who is proficient in all aspects of food preparation. Chef
57%
A reconciliation of the previous 24 hours of transactions.
Night audit
57%
Located in the kitchen of the restaurant and it is reserved for VIP guests and family. Chef's table
53%
The sweet course eaten at the end of a meal. Dessert
53%
Wine Steward or wine waiter. Sommelier
53%
A meal consisting of several dishes from which guests serve themselves. Buffet
50%
Easily prepared food served in snack bars and restaurants as a quick meal. Fast food
50%
Plan where the host provides only breakfast and dinner meals. Half board
50%
The desk or office that books rooms for people and answers their questions. Reception
50%
Menu in which multi-course meals with only a few choices are charged at a fixed price. Table d'hôte
30%
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