| # | Item | % Correct |
|---|---|---|
| 2. | Embalming | 88%
|
| 9. | Hearse | 88%
|
| 10. | Limousine | 75%
|
| 1. | Basic services of funeral director and staff, and overhead | 63%
|
| 15. | Direct cremation | 63%
|
| 4 | Use of facilities and staff for viewing | 63%
|
| 11. | Casket prices | 50%
|
| 16. | Immediate burial | 50%
|
| 3. | Other preparation of the body | 50%
|
| 12. | Outer burial container prices | 50%
|
| 8. | Transfer of remains to funeral home | 50%
|
| 7. | Use of equipment and staff for graveside service | 50%
|
| 5. | Use of facilities and staff for funeral ceremony | 50%
|
| 6. | Use of facilities and staff for memorial service | 50%
|
| 13. | Forwarding of remains to another funeral home | 38%
|
| 14. | Receiving remains from another funeral home | 38%
|