| Hint | First Letter | Answer | % Correct |
|---|---|---|---|
| The amount you owe for health care services your health insurance or plan covers before your health insurance or plan begins to pay. | D | Deductible | 84%
|
| A fixed amount you pay for a covered health care service, usually when you receive the service. The amount can vary by the type of covered health care service. | C | Co-payment | 81%
|
| The amount that must be paid for your health insurance or plan. You and/or your employer usually pay it monthly, quarterly or yearly. | P | Premium | 81%
|
| Services to provide comfort and support for persons in the last stages of a terminal illness and their families. | H | {Hospice} services | 75%
|
| The maximum you pay during a policy period (usually a year) before your health insurance or plan begins to pay 100% of the allowed amount. This limit never includes your premium, balance-billed charges or health care your health insurance or plan doesn't cover. | O | {Out-of-pocket} limit | 69%
|
| A physician who focuses on a specific area of medicine or a group of patients to diagnose, manage, prevent or treat certain types of symptoms and conditions; or a non-physician provider who has more training in a specific area of health care. | S | Specialist | 66%
|
| Care for an illness, injury or condition serious enough that a reasonable person would seek care right away, but not so severe as to require emergency care. | U | {Urgent} care | 66%
|
| Evaluation of an emergency medical condition and treatment to keep the condition from getting worse. | E | {Emergency} services | 59%
|
| A formal complaint you communicate to your health insurer or plan. | G | Grievance | 59%
|
| Health care services that help a person keep, get back or improve skills and functioning for daily living that have been lost or impaired because a person was sick, hurt or disabled. | R | {Rehabilitation} services | 59%
|
| The facilities, providers and suppliers your health insurer or plan has contracted with to provide health care services. | N | Network | 56%
|
| A request for your health insurer or plan to review a decision or a grievance again. | A | Appeal | 53%
|
| A provider who has a contract with your health insurer or plan to provide services to you at a discount. | P | {Preferred} provider | 53%
|
| Your share of the costs of a covered health care service, calculated as a percent of the allowed amount for the service. | C | Co-insurance | 50%
|
| A physician, health care professional or health care facility licensed, certified or accredited as required by state law. | P | Provider | 44%
|
| The maximum amount on which payment is based for covered health care services. If your provider charges more, you may have to pay the difference. | A | {Allowed} amount | 41%
|
| Billing from the provider for the difference between their charge and the amount allowed by your health plan. | B | {Balance} billing | 41%
|
| A physician, nurse practitioner, clinical nurse specialist or physician assistant, as allowed under state law, who provides, coordinates or helps a patient access a range of health care services. | P | {Primary care} provider | 34%
|
| Equipment and supplies (e.g., crutches, blood glucose testing strips, oxygen) ordered by a health care provider for a patient’s everyday or extended use. | D | {Durable medical} equipment | 31%
|
| Health care services that your health insurance or plan does not pay for or cover. | E | {Excluded} services | 31%
|
| Services from licensed nurses in your own home or in a nursing home. | S | {Skilled nursing} care | 25%
|
| A decision by your health insurer or plan that a health care service, treatment plan, prescription drug or durable medical equipment is medically necessary. This decision does not guarantee payment. | P | Preauthorization | 19%
|
| Health care services or supplies needed to prevent, diagnose or treat an illness, injury, condition, disease or its symptoms and that meet accepted standards of medicine. | M | Medically necessary | 16%
|
| A provider who has contracted with your health insurer or plan, but whose discount may not be as deep as other preferred providers. | P | {Participating} provider | 16%
|
| The amount paid for a medical service in a geographic area based on what providers in the area usually charge for the same or similar medical service. Sometimes used to determine the allowed amount. | U | {Usual}, {customary} and {reasonable} | 13%
|