Human-Computer Interaction (9)

Human-Computer Interaction is a discipline that is concerned with the design, evaluation and implementation of ___ computing systems for ___ use, and with the study of majory phenomena surrounding them

HCI vs. CMC: Whereas users respond to ___ in CMC, they respond directly to ___ in HCI. The computer is a ___ in HCI not just a medium

Media Equation: people react instinctively to new media as if they were ___

ME: Rules of conduct from ___ and social-psychological laws also apply to contact with the ___ and can be observed there

ME Explanation: ___ of the user are responsible: lack of knowledge, lack of maturity, etc.

ME Explanation: ___ thought: users address an implicit person

ME Explanation: users automatically and ___ apply social rules to their interactions with computer

ME Explanation: humans are ___ animals

ME Explanation: social infleunce is applied when behavioral ___ is present

ME Classic Study (Are machines gender neutral? Gender-stereotypic responses to computers with voices): Participants interacted with a computer which either had a male or female ___

ME Classic Study: participants discussed two topics with computer: love (___ topic) and technology (___ topic) and then filled out a questionnaire with an ___ of the computers

ME Classic Study Results: a dominant female computer is judged more ___ than a dominant male computer, the female computer was perceived as more ___ in the fields of love and the male computer in the fields of technology

Technology Acceptance Model: studies why users accept or reject ___ technology and how user acceptance is influenced by external variables

Perceived Behavioral Control: Continuum with ___ executed behaviors at one end and behaviors that demand ___, opportunities and specialized ___ at the other end

TAM Theory of Reasoned Action: The strongest predictor of volitional behavior is one's behavioral ___ (a person's motivation to perform the target behavior)

TAM TRA: ___ and ___ norms and perceived ___ as predictors of intentions

TAM Theory of Planned Behavior: adds perceived behavioral ___ as a third predictor of intentions (ease of use)

TAM Typical Methodology: A technology is presented, participants fill in ___ for each factor of the TAM (perceived ease of use, perceived usefulness)

TAM Empirical Findings: influence of perceived usefulness on behavioral intention is ___, while influence of ease of use is only relevant for ___

TAM Limitations: only measures the initial ___ but not the actual ___ from using a technology